Click For Overview of All Formats

Online Classroom
Equipment Requirements, Setup And Testing

• Pre-Reading: Learn Why Our Online Training Works.
  
  
• Participant Capabilities: Watch, Listen, Talk, Be Remotely Assisted (w/ Private Audio).
  
  
• Test Requirements:
  • Time Frame:  At least a week before the event
  • Test Setup:  Exact computer you will use over the Exact Internet Connection you will use.  Testing using the exact equipment and location / connection will ensure that all possible problems with a successful conference connection are tested from end to end.  These may include problems with the audio hardware or configuration on your laptop, home or corporate network configuration, firewalls (on computer or on the network).
  • What to Test: Install Conference client (below) and join meeting online.  Perform Microphone test using online test instructions below.  Contact DesktopEngineer.com to schedule a two-way audio test.  484.396.1019 x2 or Darwin@Sanoy.com.
  • Test Problems: If you cannot make it work, you can contact DesktopEngineer.com or try a different computer. 
    
    
• Connection: Hardwired (no Wireless or Dialup), Speed: Broadband or faster.
  
  
• Hardware: VMWare Capable Computer
  NOTE: The same computer is used for both conferencing and exercises so that the instructor can remote control your computer to help with exercises upon your request.
  
  • Windows XP
  • 768 to 1 GB RAM (the more the better)
  • 40 MBs Free Hard Drive Space
  • DVD ROM Drive 
    Note: Due to the size of the courseware it ships on a DVD disc - please make sure your computer has a DVD drive, not just a CD drive.
    
    
• Audio: Computer Headset with Microphone (included in courseware, but please test with any headset or standard microphone as soon as you can)

• Screen Resolution: Greater than 1024 x 768.

Note: A resolution greater than 1024 x 768 allows virtual machines on the presenter and student computer to run at 1024 x 768 - making demonstrations and remote student assistance MUCH easer.

Overview of Web Conference Interface

Overview of Private Conference with Instructor

Web Conferencing Client Installation and Testing

Preparation and Testing

If you have any problems installing or connecting, please try our Web Conferencing provider's technical support line first at (250) 862-4800.  They have experience walking people through any unexpected setup problems or challenges.  As always, you can call us anytime at (610) 400-3020 x2 for assistance with anything at all.

1. If you have not received your headset yet, any microphone (including those usually installed on laptops) and speakers will do.
2. If your headset has it's own physical volume and mute settings - ensure your microphone is NOT muted and that the headset volume is set to 100%.
3. If your computer has physical audio volume and/or mute settings - ensure your microphone is NOT muted and that the headset volume is set to 100%.
4. Download and install the web conferencing client from here:
   MSI Installation File or Zip File (In case MSI's Are Blocked)

Testing of Web Conferencing Client and Setup

Click here to enter a test meeting.

You will see a login screen similar to this one.   



Fill in the fields (You do not need to REAL name and email information).

Once you have logged in you will see a screen similar to this one:

 Click the Audio Icon in the upper right hand portion of the screen.

You will now be viewing a window similar to this one:




You will now adjust your microphone volume to be appropriate for the conference. 

Click "Multimedia Settings"

To See This Window:



Ensure that the mute checkbox is unchecked.

Click "OK"

You will return to the WebTrain Audio Properties:



  If you will be using an audio headset with a microphone to speak (generally not required for Webinars), then click "I am using a head-set."  Please do not check this box if you do not have a headset as it can cause audio feedback into the conference call.

  Next put your headset volume on the audio slider to 80%.

On the same window, please shift your attention to the Microphone area:

  Click the "Microphone Test" button and speak a complete sentence into the microphone.  Click the button again to hear how you sound.  When your microphone volume is properly adjusted, you should see green bars and the occasional yellow bar while talking normally.  You should NOT see red bars when talking normally.